Commercial Truck Dealer Peach State Enhances Operations with Innovative Software Solutions from TRNSACT
Peach State’s Market Presence and F&I Goals
Peach State Truck Centers, operating 16 locations in Georgia and Alabama, offers comprehensive heavy-duty truck solutions. Amid industry and regulatory changes and launching an internal finance company, they sought software to streamline operations and ensure regulatory compliance. After evaluating various options, Peach State chose Trnsact’s digital solution that aligned with their commercial trucking focus and integration needs. As Roy Bailey, F&I Lead at Peach State, explained:
“We needed to find a partner who could work with our existing systems, understood the commercial space, and could address our specific challenges.”
Addressing Key Challenges in Financing Operations
Peach State faced several operational challenges:
- Adapting to new industry regulations
- Complex software requirements for various operations
- Limited customer relationship management capabilities
- Need for system integration
- Difficulty maximizing financing opportunities
The last challenge was particularly significant, as Roy Bailey highlighted:
“We saw an opportunity to convert more deals into F&I opportunities. Many customers came to us with financing already worked out, but we knew we could offer competitive options if we had the right tools.”
Implementing the Software Solutions Offered by TRNSACT
The new digital solution addressed these key challenges by providing:
- Out-Of-The-Box Regulatory Compliance: A system designed to help dealers comply with new industry regulations.
- Commercial Focus: Features tailored to the unique needs of the commercial trucking industry.
- Integration Capabilities: Open APIs allowing for integration with Peach State’s existing systems.
- Improved Deal Visibility: Better visibility into all deals, including cash transactions, potentially increasing F&I opportunities.
- User-Friendly Interface: An intuitive system encouraging salespeople to utilize it for all deals.
Roy Bailey emphasized the seamless integration of the new solution into their operations:
“The new system integrated well with our existing processes. It filled in gaps we had identified and streamlined our workflows significantly.”
Strategic Impact of Digital Transformation at Peach State
While the implementation of the new system continues, Peach State Truck Group is looking forward to a range of benefits. The enhanced visibility into all deals is expected to significantly boost F&I penetration rates, allowing them to capitalize on more opportunities. Data compliance across all product lines will be streamlined, helping Peach State stay on top of industry regulations effortlessly. The integration with existing systems promises to create smoother workflows for both sales and F&I teams, making daily operations more efficient. With better reporting capabilities, Peach State will be able to track key metrics with greater precision, giving them valuable insights into their performance. Overall, the company anticipates that these improvements will lead to an increase in financing opportunities, potentially enhancing their F&I income substantially.
Alex Rodriguez from Peach State highlighted the potential for comprehensive deal management:
“With this new system, we’re incorporating all deals done by Peach State into one streamlined process.”
