Last Updated: July 1, 2025

Trnsact, Inc. (“Trnsact,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our websites, applications, or services (collectively, the “Services”).

This Policy also explains your rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable privacy laws.

If you have questions or want to exercise your privacy rights, you may contact us at:
privacy@trnsact.com


1. Personal Information We Collect

We collect the following categories of personal information. We may have collected these categories in the past 12 months:

A. Identifiers

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Username and account credentials
  • IP address
  • Device ID


B. Personal Information Under California Law

  • Social Security number (only when explicitly provided for financing or compliance)
  • Driver’s license or government ID (when required for financing or credit workflows)
  • Financial information provided by dealers, lenders, or users during financing flows


C. Commercial Information

  • Records of transactions, applications, quote submissions, or dealer/lender interactions
  • Equipment details, financing preferences, and transaction history


D. Internet / Network Activity

  • Browser type
  • Device type
  • Pages viewed
  • Time spent on pages
  • Referring/exit URLs
  • Cookie and analytics data


E. Sensitive Personal Information (CPRA)

We only collect sensitive information when you intentionally provide it for financing workflows.
This may include:

  • SSN
  • Driver’s license
  • Financial data

We do not use or disclose sensitive personal information for purposes other than those permitted under CPRA (e.g., providing services, security, preventing fraud).


F. Inferences

  • Basic profile or preference data (e.g., product preferences, financing needs)
    We do not create or use behavioral profiles for advertising.


2. How We Collect Personal Information

We collect information from the following sources:

  • Directly from you when you submit forms, create an account, or use the platform
  • From dealers, lenders, or partners when you participate in financing or applications
  • Automatically through cookies, analytics, and log files
    From service providers (e.g., hosting, analytics, identity verification)
  • From publicly available sources, when permitted


3. How We Use Personal Information

We use your information for the following business purposes:

  • Providing and improving the Trnsact platform
  • Processing financing applications
  • Facilitating dealer-lender communication
  • Conducting identity or fraud checks
  • Customer support
  • Internal analytics and product improvement
  • Security, debugging, and fraud prevention
  • Regulatory or compliance requirements
  • Communication and service notifications

We do not use personal information for cross-context behavioral advertising.

 

4. How We Disclose Personal Information

We do not sell your personal information.
We also do not share your information for cross-context behavioral advertising (as defined by CPRA).

We may disclose personal information to:

  • Service providers (hosting, analytics, identity verification, cloud services)
  • Dealers, lenders, and financing partners when you initiate a transaction or financing application
  • Professional advisors (legal, compliance, auditors)
  • Regulators or law enforcement when required by law
  • Successors in the event of a merger, acquisition, or business transfer

Service providers may only use your data in accordance with our instructions.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Analytics
  • Session management
  • Platform functionality
  • Security and fraud prevention

You can control cookies through your browser settings.
We do not use third-party advertising cookies.

 

6. How We Protect Your Information

We use industry-standard security measures to protect your data, including:

  • Encryption in transit and at rest
  • Access controls
  • Authentication and monitoring
  • Employee confidentiality requirements

No method of transmission or storage is 100% secure, but we take all reasonable steps to protect your information.

 

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Meet regulatory, tax, or legal obligations
  • Comply with dealer/lender recordkeeping requirements
  • Support transactional history within the platform

Retention periods vary by data type and purpose.
We delete or de-identify data when it is no longer required.

 

8. Your Privacy Rights (California CPRA)

If you are a California resident, you have the following rights:

Right to Know
You may request to know:

  • The categories of personal information collected
  • The purposes of collection
  • The categories of sources
  • The categories of third parties we disclose information to
  • The specific pieces of personal information we have collected about you

Right to Delete
You may request that we delete personal information we have collected.
Exceptions apply (e.g., required for fraud prevention, transactions, regulatory compliance).

Right to Correct
You may request correction of inaccurate personal information.

Right to Opt-Out of Sale or Sharing
We do not sell or share your information, but you still retain the right to opt-out.

Right to Limit Use of Sensitive Personal Information
We already limit sensitive use to essential purposes only.

Right to Non-Discrimination
We will not deny services or charge different prices because you exercised a privacy right.

 

9. How to Submit a Privacy Request

You may exercise your rights in any of the following ways:

Email
privacy@trnsact.com

Mailing Address
Trnsact, Inc.

5151 California Ave #100, Irvine, CA 92617

We will verify your identity before processing your request. We generally respond within 45 days, with a possible 45-day extension when reasonably necessary.

Authorized agents may submit requests on your behalf with proper documentation.

 

10. Children’s Privacy

Our Services are not intended for individuals under 16.
We do not knowingly collect personal information from minors.

 

11. International Users

If you access the Services from outside the United States, you understand that your information may be processed in the U.S., where privacy laws differ.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time.
If we make material changes, we will notify you by posting the updated version on our website.

 

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:
privacy@trnsact.com

We collect any and all information that you enter on this Application. We collect the following information about you:

 

Category of informationSpecific piece of informationLegal basis for processing this informationWhere we get this informationHow we use this informationWhat happens if we don’t have this information
Identifying informationName
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
  • Information submitted by the consumer;
  • Tracking pixels.
  • Analytics;
  • Enforcing our Terms of Service;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Verifying customer information.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationPhone number
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
  • Information submitted by the consumer;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies;
  • Data brokers.
  • Enforcing our Terms of Service;
  • Performing services;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Resolving disputes;
  • Verifying customer information.
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationEmail address
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
  • Information submitted by the consumer;
  • Tracking pixels.
  • Analytics;
  • Enforcing our Terms of Service;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Verifying customer information.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Identifying informationSocial Security Number
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
  • Information submitted by the consumer;
  • Tracking pixels.
  • Analytics;
  • Enforcing our Terms of Service;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Providing financing;
  • Verifying customer information.
  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for providing financing will not be possible;
  • Our use of your data for verifying customer information will not be possible.

With whom we share your personal information

We do not share your personal information with any third parties.

We have implemented the following measures to protect and safeguard your personal information:

  • Limiting the amount of personal information that we collect to strictly necessary only;
  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Performing regular risk assessments;
  • Having comprehensive security policies and procedures;
  • Screening all employees with access to personal information;
  • Training our employees;
  • Requiring our employees to sign confidentiality agreements;
  • Encrypting laptops, usbs and other portable media;
  • Implementing and monitoring intrusion prevention and detection systems;
  • Maintaining up-to-date software and safeguards;
  • Implementing physical security measures.

 

Sale of your information

We do not sell your personal information.

 

Cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Application can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

This Application collects cookies and may use cookies for reasons including, but not limited to:

  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Application;
  • Test content on the Application;
  • Store information about your preferences;
  • Recognize when you return to the Application.

Overall, cookies help us provide you with a better Application, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Application.

Children’s privacy

This Application is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Application. We do not sell the personal information of minors under the age of 16.

Analytics programs

This Application uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until information is no longer needed.

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at service@Trnsactportal.com.

Profiling

We use the information that we collect about you for profiling. Profiling is any form of automated processing of personal information consisting of the use of personal information to evaluate certain personal aspects relating to a person, in particular to analyze or predict aspects concerning that person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

We use the logic below to conduct profiling:

Provide financing offers.

Automated decision-making

We use the information that we collect about you for automated individual decision-making. Automated individual decision-making is making a decision solely by automated means without any human involvement.

We use the logic below to conduct automated decision-making:

Provide financing offers.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

RightApplies To
The right to access your information.Residents of California, Canada, the European Union and/or the European Economic Area, and the United Kingdom only
The right to know whether your personal information is sold or disclosed and to whom.Residents of California only
The right to say no to the sale of your personal information.Residents of California and Nevada only
The right to request that we delete all or some of the personal information that we have collected on you.Residents of California, the European Union and/or the European Economic Area, and the United Kingdom only
The right to equal service and price, even if you exercise your privacy rights.Residents of California only
The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).Residents of the European Union and/or the European Economic Area and the United Kingdom only
Rectification of information: the right to request that we amend any of the information that we have collected about you.Residents of Canada, the European Union and/or the European Economic Area, and the United Kingdom only
The right to withdraw your consent to the processing of your data.Residents of Canada, the European Union and/or the European Economic Area, and the United Kingdom only
The right to request that we restrict the processing of your data.Residents of the European Union and/or the European Economic Area and the United Kingdom only
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.Residents of Canada and the European Union and/or the European Economic Area only
The right to lodge a complaint regarding our collection, sharing and processing of data with the Information Commissioner’s Office or any other competent authority.Residents of the United Kingdom only
The right to stop receiving unwarranted direct marketing.Residents of the European Union and/or the European Economic Area only

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

  • Name;
  • Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. If you are a resident of California, any disclosures that we make in response to your request will cover the 12 months prior to your request. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial. Normally, we do not charge a fee to process or respond to consumer requests. However, for residents of certain states or countries, we may charge a fee if the request is excessive, repetitive or manifestly unfounded.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Trnsact, Inc.
Customer Service
+16572317200
service@trnsact.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by filling out this form or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in Oregon.

Third-party websites

This Application may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated privacy policy to this website.

Questions

If you have any questions about this Privacy Policy, please contact us at service@trnsact.com.