CLIENT

Peach State Truck Centers

INDUSTRY

Dealer financing operations

SECTOR(S)

Sales, F&I, and Compliance

Peach State Boosts Operations with TRNSACT

Peach State Truck Centers, operating 16 locations in Georgia and Alabama, offers comprehensive heavy-duty truck solutions. Amid industry and regulatory changes and launching an internal finance company, they sought software to streamline operations and ensure regulatory compliance. After evaluating various options, Peach State chose Trnsact’s digital solution that aligned with their commercial trucking focus and integration needs. As Roy Bailey, F&I Lead at Peach State, explained:

“We needed to find a partner who could work with our existing systems, understood the commercial space, and could address our specific challenges.”

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The Challenge

  • Adapting to new industry regulations

  • Complex software requirements for various operations

  • Limited customer relationship management capabilities

  • Need for system integration

  • Difficulty maximizing financing opportunities

“We saw an opportunity to convert more deals into F&I opportunities. Many customers came to us with financing already worked out, but we knew we could offer competitive options if we had the right tools.”

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The Solution

  • Out-Of-The-Box Regulatory Compliance:
    A system designed to help dealers comply with new industry regulations.
 
  • Commercial Focus:
    Features tailored to the unique needs of the commercial trucking industry.
 
  • Integration Capabilities:
    Open APIs allowing for integration with Peach State’s existing systems.
 
  • Improved Deal Visibility:
    Better visibility into all deals, including cash transactions, potentially increasing F&I opportunities.
 
  • User-Friendly Interface:
    An intuitive system encouraging salespeople to utilize it for all deals.

“The new system integrated well with our existing processes. It filled in gaps we had identified and streamlined our workflows significantly.”

in transaction volume processed
$ 0 B+
improvement in finance penetration
0 %
overall reduction in processing time
0 %
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John Doe, COMPANY

The Timeline Operations with TRNSACT

01

Discovery & Workflow

Align stakeholders on current-state steps, compliance requirements, and the handoffs between Sales and F&I.
02

Systems & Integration

Define how existing tools connect to the platform using APIs, establish data ownership, and confirm reporting needs.
03

Configuration & Enablement

Configure workflows, permissions, and deal visibility so teams can run every transaction through a consistent process.
04

Rollout & Optimization

Launch across locations, monitor adoption, and refine workflows based on real-world usage and operational feedback.

Strategic Impact of Digital Transformation at Peach State

While the implementation of the new system continues, Peach State Truck Group is looking forward to a range of benefits. The enhanced visibility into all deals is expected to significantly boost F&I penetration rates, allowing them to capitalize on more opportunities. Data compliance across all product lines will be streamlined, helping Peach State stay on top of industry regulations effortlessly.

The integration with existing systems promises to create smoother workflows for both sales and F&I teams, making daily operations more efficient. With better reporting capabilities, Peach State will be able to track key metrics with greater precision, giving them valuable insights into their performance. Overall, the company anticipates that these improvements will lead to an increase in financing opportunities, potentially enhancing their F&I income substantially.

“With this new system, we’re incorporating all deals done by Peach State into one streamlined process.”